ExceptionManagement
Manage Policy Exceptions with Full Traceability
Structured exception management for policy waivers, control deviations, compensating controls, and risk acceptances. Route exception requests through multi-level approval workflows, document justifications and compensating controls, set time-bound expiry dates, and link exceptions to the risks and evidence they affect.
The problem we solve.
Why teams switch to Compliance Enablers for exception management.
Industry challenges
- Exceptions tracked in emails or not tracked at all — no audit trail
- No standardized approval process — exceptions granted informally
- Expired exceptions continue operating because nobody monitors expiry dates
- No documentation of compensating controls — auditors flag every exception
How we solve it
- Structured exception workflows with business justification and multi-level approval chains
- 35 pre-built templates across 8 categories with auto-fill for common scenarios
- Time-bound exceptions with auto-expiry and SLA-based escalation (3 days for Critical → 10 days for Low)
- Full audit trail of every exception decision with compensating controls documentation
Built for depth,
out of the box.
Every capability is production-ready on day one. No add-ons, no extra subscriptions.
35 Pre-Built Exception Templates
Ready-to-use templates for compensating controls (VPN MFA, legacy encryption), deviations (patch deferral, remote access), waivers (DLP bypass, vendor assessment, SoD override), and risk acceptance scenarios.
4 Exception Types Across 8 Categories
Types: Compensating Control, Deviation, Waiver, Risk Acceptance. Categories: Control, Technology, Regulatory, Access, Policy, Data Handling, Third-Party, and Operational.
Multi-Step Approval with Risk Scoring
IT Manager → Security → CISO approval chains. Inherent vs. residual risk scoring with linked controls, policies, risks, and evidence.
SLA-Based Escalation & Auto-Expiry
3 days for Critical → 10 days for Low. Time-bound exceptions with auto-expiry, periodic review frequency (Monthly, Quarterly, Annual), and renewal tracking.
Why it matters.
Part of a connected whole.
Exception Management shares a unified data model with every other module. Zero silos, by design.
See Exception Management
in action.
Book a 30-minute demo and we'll walk you through exception management tailored to your team, frameworks, and priorities.